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Managing Patients with an Extended Length of Stay

Recorded Session | Beverly Cunningham | From: Jul 23, 2020 - To: Dec 31, 2020
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Course Description

This webinar will focus on the challenge of the patient with an extended length of stay. It will focus on characteristics that can assist hospital case management staff in identifying patients that are potential candidates for an extended length of stay, with strategic interventions to decrease both the number of patients in this group and a decrease in the length of stay of any patient reaching an extended length of stay.

Areas Covered in the Webinar:-

  • Determination of length of stay
  • Length of stay versus expected length of stay
  • Definition of an extended length of stay (LOS)
  • Why decrease LOS?
  • Determining factors for extended LOS
  • The predictive model of a patient’s length of stay
  • Assessing the patient for the potential for extended LOS
  • Key roles in decreasing the extended length of stay patients
    • RN Case Manager
    • Social Worker
    • Complex Discharge Planning Specialist
    • Clerical staff
    • Attending physician
    • Physician advisor
    • UR Committee
    • CFO/Executive responsible for case management
  • Avoidable days in the extended LOS patient
  • Strategies to decrease the extended length of stay patients
  • The outcomes dashboard for an extended length of stay patients.

Topic Background:-

Case management began as a solution to decrease the length of stay. As time has progressed, case management moved to a focus on discharge planning, utilization management, care coordination, and resource management. Each of these requires the case manager, whether an RN or social worker, to focus on these four roles and develop strategies when a patient requires intervention due to some sort of barrier.

In the transition time of early utilization review (the focus on decreasing length of stay) and the contemporary case management programs that we see now, patients have certainly become more challenging. The Medicare population has grown and with this growth, we are seeing patients that are far more complex with diseases than we have ever seen in the past. Additionally, insurance coverage, whether it is commercial insurance, Medicare, Medicaid, or a managed plan, has more rules and regulations that determine potential denials and/or decreased reimbursement. There are still patients with no coverage at all. Patients are also encumbered with the social determinants of health, which include economic instability, education, food, neighborhood/physical environment, community/social context, and health care system barriers. Rarely do we see patients with just one determinant. Rather, we see patients with a multitude of these determinant barriers.

These challenges all contribute to patients extending their hospital stay, with some of them extending their stay because the barriers are nearly impossible to overcome. This requires a hospital case management department to be strategic in patients with extended lengths of stay. The strategies should include identifying barriers before the patient ever reaches the “extended” description.

Why Should You Attend:-

This webinar will assist the hospital case management leaders in developing department strategies—roles, models, interventions—that can decrease both the number of extended length of stay patients, as well as the number of days for that patient group.

Also discussed are the case manager roles that can coordinate the transition of an extended length of stay patients. Key collaboration opportunities, including physicians, ancillary services, nursing, and post-acute care providers, will be examined.

Strategic roles for case management leaders, RN case managers and social work case managers, as they work with this patient group, will also be a part of this webinar.

Who Will Benefit:-

  • RN case managers
  • Case management leaders
  • Social work case managers
  • Physician advisors
  • Executives responsible for case management department