No matter the responsibility level, every position requires some type of decision-making. Critical thinking needs to be activated and refined to make the best choices. Knowing and understanding are only sometimes enough to follow through with problem-solving. Being able to create, evaluate, analyze, and apply solutions are valuable skills as well. Asking questions is not a negative critique but an open channel towards improving processes. Recognizing the importance of critical thinking skills,

encouraging independent discernment, and empowering your staff to cultivate these rational observation skills will produce progressive and valuable ideas, solutions, and results. Explore what critical thinking means. Review different situations requiring necessary thinking skills. Discover the best approach for problem-solving.

Areas Covered:-

• Definitions
• Characteristics
• DISC personality natural tendencies and preferences
• Approaches
• 5 Phase Process
• Root Cause Analysis
• Bloom’s Taxonomy
• Think RED
• SWOT Analysis
• 5W+H
• Trial and Error
• Lean Thinking
• 5 S’s
• Tips
• Test Your Skills
• Action Items
• Summary

Who Should Attend:-

• All
• Hiring Managers
• Business Owners
• Human Resource Professionals
• Leadership Team
• Employees
• Supervisors